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Company Values
At Ocwen, our success is grounded on a shared set of Company Values, which guide our behavior and define the way we do business and interact with our customers, communities, investors, stakeholders and each other.
Integrity
Do What’s Right – Always
Doing what’s right always is the cornerstone of our success. Integrity is core to our business and essential to every service we perform. We take pride in following a comprehensive compliance and risk management system, which includes internal controls and regulatory adherence.
Service Excellence
Delight Our Customers with Exceptional Service
By embracing a culture of Service Excellence, we strive to delight our customers through caring service and innovative home ownership solutions. The customer is always at the center of what we do each and every day. We aim to exceed our customers’ expectations by delivering services that are accurate, beneficial, responsive, courteous and efficient.
People
Develop, Grow and Value Our People
We are a team of globally diverse and innovative people who thrive on collaboration and create value for the Company. The only way we succeed and win together is by supporting, developing and inspiring our people to succeed both personally and professionally. The benefits and the obligations of our achievements are shared by all employees.
Teamwork
Succeed Together as a Global Team
Teamwork is core to our success. Our unique traits, backgrounds and experiences working in concert allow us to blaze new trails and make a difference for our customers. By working as a global team, we have a true perspective driving success in all we do. At Ocwen, we’re not just committed to performing well as individuals, but as a global team, to strengthen the Company as a whole.
Embrace Change
Value Innovation and New Thinking
We value innovation and look for new ways to improve our jobs and business operations. We understand a successful organization is one that actively pursues continuous process improvements and rewards people for embracing change.